Refund & Return Policy

30-Day Returns

We accept returns within 30 days of delivery. Items must be in original, unworn condition with all tags and packaging intact. Returns are free for store credit or exchange. Refunds (minus original shipping) are issued to the original payment method within 7 business days after inspection.

Exchanges

We are happy to exchange for a different size or color when available. Please contact our concierge team within 14 days of receiving your order.

Final Sale Items

Items purchased during seasonal sales or marked as final sale are not eligible for return or exchange.

Damaged or Defective Items

If your order arrives damaged or defective, please notify us within 48 hours with photos. We will arrange an immediate replacement or full refund at our expense.

For all return requests please email concierge@sensavoraveil.com with your order number.
© 2026 Sensavora Veil. All rights reserved.